Retail Floor Leader: Customer Service & Store Ops

Skechers USA Ltd.; Woodstock (GA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Discount on Skechers products

Flexible schedules

On-the-job training

Career advancement opportunities

Friends and Family discounts

Job summary

Skechers USA Ltd. is hiring for a Key Holder (Floor Leader) to guide daily store operations and mentor team members in delivering premium customer service. This entry-level management role supports sales goals and helps maintain Skechers’ premium shopping environment.

Starting hourly rate is $15.30 with a range up to $16.23. Opportunities for advancement within Skechers’ global brand are available, along with discounts and flexible scheduling.

Qualifications

• Experience in customer service or retail leadership is preferred.
• Strong communication and organizational skills are essential.
• Ability to mentor and guide team members in a fast-paced store.
• Flexibility to work varied hours including evenings, weekends, and holidays.

Responsibilities

• Provide customer service leadership and expert product advice.
• Oversee daily store operations, opening/closing procedures, and security.
• Mentor and support team members in sales and daily tasks.
• Contribute to achieving store and individual sales targets.
• Execute merchandising plans and restock products.
• Oversee stock/inventory with store management.

Skills

Customer service

Team leadership

Retail operations

Sales skills

Problem solving

Communication

Mentoring

Education

High school diploma

Job description

Skechers USA Ltd. is hiring for a Key Holder (Floor Leader) to guide daily store operations and mentor team members in delivering premium customer service. This entry-level management role supports sales goals and helps maintain Skechers’ premium shopping environment.

Starting hourly rate is $15.30 with a range up to $16.23. Opportunities for advancement within Skechers’ global brand are available, along with discounts and flexible scheduling.