Retail Floor Leader: Lead, Mentor, Elevate Service

W2B Skechers USA Retail, LLC; Woodbury (MN); On-site; USD 2,560,000 - 2,715,000; Full time

Benefits offered by this job

Competitive pay increases

Skechers discounts (Friends & Family)

Flexible schedules

On-the-job training

Career advancement in Retail

Additional benefits & perks

Job summary

Skechers is seeking a motivated Key Holder (Floor Leader) in a retail setting. You will supervise daily operations, mentor staff, and help drive sales while delivering exceptional customer service in a premium Skechers environment.

Grow with a global brand, enjoy flexible scheduling, and qualify for on-the-job training and advancement opportunities within Skechers’ retail leadership path.

Qualifications

• High school diploma preferred but not required.
• Experience as Key Holder, Shift Leader, or Retail Supervisor is a plus.
• Strong sales skills to contribute to revenue growth and meet targets.
• Excellent written and verbal communication skills.
• Must be at least 18 years of age.

Responsibilities

• Customer Service Management: Engage with customers to provide expert advice and ensure a great shopping experience.
• Retail Leadership: Oversee daily store operations, open/close procedures, and maintain security and standards.
• Team Leadership: Mentor and support team members in entry-level retail tasks.
• Sales and Goals: Help achieve store and individual sales targets using effective selling techniques.
• Store Operations: Execute merchandising plans, restock products, and keep the store clean.
• Retail Supervisor Duties: Manage stock and inventory in collaboration with store management.
• Problem Solving: Identify and resolve in-store challenges to ensure smooth operations.

Skills

Customer service

Team leadership

Communication skills

Problem solving

Organizational skills

Education

High school diploma or equivalent

Job description

Skechers is seeking a motivated Key Holder (Floor Leader) in a retail setting. You will supervise daily operations, mentor staff, and help drive sales while delivering exceptional customer service in a premium Skechers environment.

Grow with a global brand, enjoy flexible scheduling, and qualify for on-the-job training and advancement opportunities within Skechers’ retail leadership path.