Retail Floor Leader: Lead Team, Flexible Hours, Growth

Skechers USA Retail, LLC; National Harbor (MD); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Flexible schedules

Career advancement

Job summary

Skechers USA Retail, LLC is seeking an entry-level Floor Leader (Key Holder) to support daily store operations and mentor a team to deliver excellent customer service. You will help manage opening/closing, security, and merchandising to maintain Skechers’ premium shopping environment.

The role emphasizes leadership development, customer service excellence, and achieving sales targets in a fast-paced retail setting with flexible schedules and growth opportunities within a global brand.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal communication.

Responsibilities

• Engage with customers to deliver expert advice on Skechers products and ensure every shopper leaves with the perfect fit and great experience.
• Supervise daily operations, including store opening and closing procedures, ensuring security protocols and excellent operational standards.
• Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Sales skills

Communication skills

Problem solving

Organizational skills

Mentoring

Education

High school diploma or equivalent

Job description

Skechers USA Retail, LLC is seeking an entry-level Floor Leader (Key Holder) to support daily store operations and mentor a team to deliver excellent customer service. You will help manage opening/closing, security, and merchandising to maintain Skechers’ premium shopping environment.

The role emphasizes leadership development, customer service excellence, and achieving sales targets in a fast-paced retail setting with flexible schedules and growth opportunities within a global brand.