Retail Floor Leader — Elevate Service & Sales

W2B Skechers USA Retail, LLC; Chino (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Discounts on Skechers products

Flexible schedules

On-the-job training

Career advancement opportunities

Benefits discussed at interview

Job summary

Skechers is seeking a Key Holder (Floor Leader) in California to help run daily store operations and mentor a frontline team. You will oversee opening/closing routines, promote sales targets, and ensure a premium shopping experience for customers.

The role offers an entry-level path into retail management with competitive hourly pay starting at $19.12 and regular increases, plus employee discounts and flexible scheduling. Join Skechers to build leadership skills within a global brand.

Qualifications

• Ability to work a varied schedule, including evenings, weekends, and holidays.
• Problem solving skills to resolve in-store issues.
• Highly organized to manage inventory, staffing, and tasks.
• Excellent communication skills in written, verbal and interpersonal contexts.
• Must be at least 18 years of age at time of application.
• Previous experience as a Key Holder/Shift Leader or Retail Supervisor is preferred but not required.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Sales skills

Customer service

Communication skills

Problem solving

Team mentoring

Education

High school diploma or equivalent

Job description

Skechers is seeking a Key Holder (Floor Leader) in California to help run daily store operations and mentor a frontline team. You will oversee opening/closing routines, promote sales targets, and ensure a premium shopping experience for customers.

The role offers an entry-level path into retail management with competitive hourly pay starting at $19.12 and regular increases, plus employee discounts and flexible scheduling. Join Skechers to build leadership skills within a global brand.