Retail Floor Leader — Elevate Customer Experience

W2B Skechers USA Retail, LLC; Aurora (OH); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Store discounts

Flexible schedules

On-the-job training

Career advancement

Interview process benefits

Job summary

Skechers is hiring a Key Holder (Floor Leader) to support store leadership and guest experience. You’ll oversee daily operations, mentor teammates, and help achieve sales goals in a fast-paced retail environment.

Starting pay is $15.57 per hour with range $15.57–$16.52; benefits and training are provided as part of a global apparel and footwear brand. This entry-level management role offers room to grow within Skechers.

Qualifications

• Experience in retail leadership or supervision preferred but not required.
• Strong customer service and communication skills are essential.
• Ability to mentor teammates and manage daily store operations.

Responsibilities

• Engage customers to provide product recommendations and a great fit.
• Supervise daily store operations including opening/closing procedures.
• Mentor team members in customer service, sales, and daily tasks.
• Contribute to achieving store and individual sales targets.
• Restock products, maintain merchandising, and ensure store cleanliness.

Skills

Customer service

Team leadership

Sales skills

Communication

Problem solving

Education

High school diploma

Tools

POS systems

Job description

Skechers is hiring a Key Holder (Floor Leader) to support store leadership and guest experience. You’ll oversee daily operations, mentor teammates, and help achieve sales goals in a fast-paced retail environment.

Starting pay is $15.57 per hour with range $15.57–$16.52; benefits and training are provided as part of a global apparel and footwear brand. This entry-level management role offers room to grow within Skechers.