Retail Floor Leader: Elevate Customer Experience

3M HEALTHCARE; United States; On-site; USD 2,341,920 - 3,022,454; Part time

Job summary

VF Corporation is seeking a part-time/limited-term Supervisor to lead The North Face team. You will direct a staff to deliver exceptional customer service, engage shoppers with brand stories, and coordinate daily store operations with the Store Manager.

You’ll participate in cross-functional development rotations and leadership training while maintaining visual merchandising and product standards. Flexibility for weekends/evenings is expected.

Qualifications

• 1+ years of store management experience in a fast-paced retail environment.
• Proven ability to meet and exceed sales results.
• Flexible schedule to meet business needs; weekends, evenings, and holidays.
• Excellent verbal and written communication skills.
• Ability to prioritize tasks in a fast-paced store environment.
• Proven ability to drive results through the store team to meet goals.
• Willingness to learn and share knowledge of products, community, experiences and activities relevant to customers.
• Ability to provide a highly engaging customer experience through service, conversation and relationship building.
• Excellent decision-making ability in a fast-paced environment.
• Detail oriented with strong accuracy in tasks.
• Proficient computer skills including word processing and spreadsheets.

Responsibilities

• Coach and develop staff to exceed individual and store productivity goals.
• Engage customers in conversation around The North Face products, activities and local events.
• Supervise floor coverage and activities, including opening and closing store as scheduled.
• Provide training and ongoing development of store staff in customer engagement and all company programs, policies and procedures.
• Support the Store Manager in achieving financial and operational objectives, including expense control and loss prevention.
• Partner with the Store Manager on visual merchandising directives and maintain brand standards.
• Ensure compliance with policies, procedures, standards and company directives.
• Promote an environment that encourages participation, creativity, and learning.

Skills

Store management

Sales results

Communication

Task prioritization

Decision making

Customer experience

Computer skills

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Job description

VF Corporation is seeking a part-time/limited-term Supervisor to lead The North Face team. You will direct a staff to deliver exceptional customer service, engage shoppers with brand stories, and coordinate daily store operations with the Store Manager.

You’ll participate in cross-functional development rotations and leadership training while maintaining visual merchandising and product standards. Flexibility for weekends/evenings is expected.