Store Supervisor: Lead Teams & Elevate Customer Experience

Vans; Meridian (ID); On-site; USD 22,000 - 33,000; Full time

Job summary

The North Face in Idaho is seeking a Supervisor to lead and coach the store team while delivering exceptional customer experiences. You will guide daily operations, support stockroom flow, and ensure visual merchandising aligns with brand standards.

The role requires 1+ years in retail leadership, a high school diploma or equivalent, and a passion for a fast-paced customer-focused environment. VF benefits apply, and the position is full-time and on-site.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• High School Diploma or equivalent preferred; but hands-on achievements are valued most.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening/closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.

Skills

Store leadership

Coaching & development

Customer engagement

Communication skills

Retail software tools

Education

High School Diploma or equivalent

Job description

The North Face in Idaho is seeking a Supervisor to lead and coach the store team while delivering exceptional customer experiences. You will guide daily operations, support stockroom flow, and ensure visual merchandising aligns with brand standards.

The role requires 1+ years in retail leadership, a high school diploma or equivalent, and a passion for a fast-paced customer-focused environment. VF benefits apply, and the position is full-time and on-site.