Retail Floor Leader: Elevate Customer Experience

Skechers USA Retail, LLC; Enfield (CT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedules

On-the-job training

Career advancement

Brand & store benefits

Job summary

Skechers USA Retail, LLC is seeking a Key Holder to lead and coach a frontline team in our Enfield, CT store. You will oversee daily operations, ensure exceptional customer service, and support sales goals with strong merchandising and operational standards.

This entry-level management role offers on-the-job training, flexible scheduling, and opportunities for career progression within Skechers' global brand. Apply today to start your retail leadership journey with a trusted lifestyle brand.

Qualifications

• High school diploma or equivalent preferred but not required.
• Experience as Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality is preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

Skills

Customer Service

Leadership

Retail Operations

Team Mentoring

Education

High School Diploma

Job description

Skechers USA Retail, LLC is seeking a Key Holder to lead and coach a frontline team in our Enfield, CT store. You will oversee daily operations, ensure exceptional customer service, and support sales goals with strong merchandising and operational standards.

This entry-level management role offers on-the-job training, flexible scheduling, and opportunities for career progression within Skechers' global brand. Apply today to start your retail leadership journey with a trusted lifestyle brand.