Retail Floor Lead: Merchandising & Customer Service

J.C. Penney Co.; Charleston (SC); On-site; USD 18,597 - 23,253; Part time

Benefits offered by this job

Medical/Dental/Vision insurance

Paid vacation and holidays

401(k) with company match

Associate discount on merchandise

Job summary

JCPenney in Charleston, South Carolina, seeks a Sales Floor Assistant to drive customer service and sales growth by engaging with associates and managing merchandise standards. Responsibilities include assisting with inventory processes, executing visual merchandising, and contributing to general operations.

The role offers a competitive benefits package including medical coverage, paid vacation, and a 401(k) plan. Pay ranges from $13.50 to $16.88 per hour, depending on experience.

Qualifications

• Ability to solve problems and make smart decisions that drive sales and customer service.
• Demonstrated capability to build positive and respectful relationships with team members.
• Proactive approach to improving customer experience.

Responsibilities

• Delivering outstanding customer service and resolving issues effectively.
• Assisting in merchandise receipt and inventory processes.
• Executing visual merchandising and maintaining store environment.
• Participating in omnichannel processes for online orders.
• Contributing to operational activities like returns and inventory.
• Supporting company shrink and safety initiatives.

Skills

Customer Service

Sales

Problem Solving

Team Cooperation

Job description

JCPenney in Charleston, South Carolina, seeks a Sales Floor Assistant to drive customer service and sales growth by engaging with associates and managing merchandise standards. Responsibilities include assisting with inventory processes, executing visual merchandising, and contributing to general operations.

The role offers a competitive benefits package including medical coverage, paid vacation, and a 401(k) plan. Pay ranges from $13.50 to $16.88 per hour, depending on experience.