Retail Floor Lead - Lead, Train & Drive Sales Performance

Goodwill Industries of Southeastern Louisiana; New Orleans (LA); On-site; USD 25,000 - 38,000; Full time

Job summary

Goodwill Industries of Southeastern Louisiana in New Orleans is seeking a Sales Floor Lead to support daily store operations and drive sales to meet budgets while upholding company standards. You will act as a supervisor when assigned, help with cashier duties, merchandising, and customer service.

The role requires teamwork, flexibility to cover nights and weekends, and the ability to train and mentor Sales Floor Associates.

Qualifications

• High School diploma or GED with 6 months supervisory experience or 90 days in the service industry.
• Able to read, write and communicate clearly in English.
• Prior service industry experience preferred.
• Must complete Retail training.

Responsibilities

• Assist with day-to-day store operation and sales performance to meet budget and in compliance with company standards.
• Act as a supervisor when assigned by Store Manager or Sales Floor Manager.
• Operate cash register to complete sales and process payments, returns, voids, and credits.
• Ensure proper rotation of store merchandise and maintain displays.
• Maintain a clean, safe store environment and monitor safety policies.
• Attend scheduled shifts and complete floor checks and monthly inspections.
• Assist in training and mentoring Sales Floor Associates.
• Record and balance cash receipts and deposits.

Skills

Customer interaction

Brand promotion

Relationship building

Flexible schedule

Standing/walking

Safety compliance

Education

High School diploma or GED

Job description

Goodwill Industries of Southeastern Louisiana in New Orleans is seeking a Sales Floor Lead to support daily store operations and drive sales to meet budgets while upholding company standards. You will act as a supervisor when assigned, help with cashier duties, merchandising, and customer service.

The role requires teamwork, flexibility to cover nights and weekends, and the ability to train and mentor Sales Floor Associates.