Retail Floor Lead - Inspire Teams, Elevate Service

SmartRecruiters, Inc.; Los Angeles (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Employee Discount

401(k)

Job summary

Vuori is seeking a Retail Store Floor Lead in Los Angeles to guide the sales team by example, share brand values, and deliver an outstanding customer experience. You will supervise daily floor activities, help with inventory, and support Store Manager and Assistant Manager in leadership duties.

The role emphasizes ownership of the sales floor, team motivation, and strong product knowledge to drive customer satisfaction and sales performance.

Qualifications

• Customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.
• Ability to develop relationships with customers and colleagues.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead the retail sales team by example and communicate Vuori’s brand values through product knowledge and a positive outlook.
• Be the go-to person on the floor, delegating tasks and ensuring a top-tier customer experience.
• Maintain store operations in the absence of Store Manager/Assistant Manager and drive sales goals in a team-based environment.
• Build lasting customer relationships by engaging on product details, fit, and upcoming events.

Skills

Leadership

Customer service

Communication

Time management

Job description

Vuori is seeking a Retail Store Floor Lead in Los Angeles to guide the sales team by example, share brand values, and deliver an outstanding customer experience. You will supervise daily floor activities, help with inventory, and support Store Manager and Assistant Manager in leadership duties.

The role emphasizes ownership of the sales floor, team motivation, and strong product knowledge to drive customer satisfaction and sales performance.