Retail Floor Lead - Inspire Sales & Customer Experience

Vuori, Inc; Commerce (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori, Inc. is seeking a Retail Store Floor Lead to guide the sales team by example and deliver Vuori’s brand experience on the shop floor.

You’ll coach teammates, maintain high standards of service and product knowledge, and act as a go-to supervisor in the absence of store leadership. In this role you’ll create unforgettable customer experiences, foster lasting relationships with shoppers, stay informed about new products, and contribute to daily store operations, merchandising, and

Qualifications

• Available morning and/or evening shifts, 8-hour days, 5 days/week, at least one weekend day.
• Must demonstrate punctuality, attendance, and reliability.
• Ability to build relationships with customers and colleagues.
• Customer service excellence with proactive handling of concerns.
• Able to multi-task in a fast-paced retail environment.
• Strong organizational and follow-through skills.

Responsibilities

• Create an unforgettable customer experience on the floor.
• Lead the sales team to prioritize customer satisfaction.
• Assist with fitting rooms, sizes, and honest feedback on merchandise.
• Engage customers about product details and upcoming events.
• Be the in-store expert on new products and top sellers.
• Oversee daily store operations in absence of a manager.

Skills

Customer service

Leadership

Communication

Organization

Punctuality

Product knowledge

Job description

Vuori, Inc. is seeking a Retail Store Floor Lead to guide the sales team by example and deliver Vuori’s brand experience on the shop floor.

You’ll coach teammates, maintain high standards of service and product knowledge, and act as a go-to supervisor in the absence of store leadership. In this role you’ll create unforgettable customer experiences, foster lasting relationships with shoppers, stay informed about new products, and contribute to daily store operations, merchandising, and