Retail Floor Lead — Inspire Sales & Service

abercrombie.com; Parkersburg (WV); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Career Advancement opportunities

Brand Affiliate program

Training and Development

Global team culture

Job summary

Abercrombie & Fitch Co. seeks a Key Lead to supervise the sales floor, coach Brand Reps and Stock Associates, and ensure a high-quality in-store experience while driving daily sales. You will open/close routines, operate POS, fulfill Omni-channel orders, and uphold product knowledge and brand standards.

Lead with energy, maintain visuals, analyze reports, protect assets, and embody the brand culture to inspire customers and teammates across shifts.

Qualifications

• High School Diploma/G.E.D. preferred or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required; experience leading groups or teams preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion trend knowledge

Energetic and assertive

Initiative and confidence

Adaptability and flexibility

Multitasking and detail-oriented

Proactive thinking

Education

High School Diploma/G.E.D. preferred

Job description

Abercrombie & Fitch Co. seeks a Key Lead to supervise the sales floor, coach Brand Reps and Stock Associates, and ensure a high-quality in-store experience while driving daily sales. You will open/close routines, operate POS, fulfill Omni-channel orders, and uphold product knowledge and brand standards.

Lead with energy, maintain visuals, analyze reports, protect assets, and embody the brand culture to inspire customers and teammates across shifts.