Retail Floor Lead: Elevate Customer Experience Leadership

Vuori; Burlington (MA); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Generous Vuori Discount

Paid Time Off

Job summary

Vuori is seeking a Retail Store Floor Lead in Burlington, MA, to enhance customer experience and lead the retail sales team. This role involves managing day-to-day operations, motivating staff, and ensuring exceptional customer service.

Successful candidates will excel in interpersonal skills and take initiative in leading the team. This position offers a pay range of $17/hr - $20/hr plus commission, along with benefits such as health insurance and a generous employee discount.

Qualifications

• Must be available for 8-hour shifts, 5 days/week, including at least 1 weekend day.
• Strong interpersonal skills and ability to develop relationships.
• Customer service expert, proactively handling customer concerns.

Responsibilities

• Lead the retail sales team and ensure excellent customer experiences.
• Motivate the sales team and achieve sales goals.
• Communicate inventory needs to support business goals.

Skills

Customer service expertise

Organizational skills

Communication skills

Ability to prioritize tasks

Team leadership

Job description

Vuori is seeking a Retail Store Floor Lead in Burlington, MA, to enhance customer experience and lead the retail sales team. This role involves managing day-to-day operations, motivating staff, and ensuring exceptional customer service.

Successful candidates will excel in interpersonal skills and take initiative in leading the team. This position offers a pay range of $17/hr - $20/hr plus commission, along with benefits such as health insurance and a generous employee discount.