Retail Floor Lead — Drive Sales & Customer Experience

Abercrombie & Fitch Spain, SL; North Charleston (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Sales bonus

Merchandise discount

Career advancement

Brand affiliate program

Training & development

Inclusive culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to keep store operations running smoothly and to drive daily sales through exceptional customer experiences.

You will open and close routines, operate POS, fulfill omni-channel orders, maintain visual displays, analyze reports, protect assets, and embody the brand's culture while collaborating with the store leadership team.

Qualifications

• High School Diploma/ G.E.D. preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required. Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Leadership

Fashion knowledge

Initiative

Adaptability

multitasking

Education

High School Diploma/ G.E.D. preferred, or equivalent

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to keep store operations running smoothly and to drive daily sales through exceptional customer experiences.

You will open and close routines, operate POS, fulfill omni-channel orders, maintain visual displays, analyze reports, protect assets, and embody the brand's culture while collaborating with the store leadership team.