Retail Floor Lead: Customer Experience & Sales Coach

Abercrombie & Fitch Co.; Albertville (MN); Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Brand Affiliate Opportunity

Training and Development

Job summary

Abercrombie & Fitch Co. in Albertville, MN is seeking a part-time Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure a quality in-store experience and meet daily sales goals.

You’ll open and close routines, operate POS systems, fulfill OMNI Channel orders, maintain visual displays, review reports, protect assets, and embody the brand culture. Prior retail leadership isn’t required, but a strong customer focus and energy help you succeed.

Qualifications

• ,High School Diploma/G.E.D. preferred.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required; leading groups preferred.
• Maintain strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Demonstrate adaptability and flexibility.
• Balance multiple tasks with attention to detail.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion trend knowledge

Energetic/outgoing/assertive

Initiative

Adaptability

Detail orientation

Strong work ethic

Education

High School Diploma/G.E.D.

Job description

Abercrombie & Fitch Co. in Albertville, MN is seeking a part-time Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure a quality in-store experience and meet daily sales goals.

You’ll open and close routines, operate POS systems, fulfill OMNI Channel orders, maintain visual displays, review reports, protect assets, and embody the brand culture. Prior retail leadership isn’t required, but a strong customer focus and energy help you succeed.