Retail Floor Lead - Customer Experience & Sales

Abercrombie & Fitch Spain, SL; El Paso (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Sales incentive bonus

Merchandise discount

Career advancement

Brand affiliation

Training and development

Job summary

Abercrombie & Fitch Co. in the United States is seeking a Part-Time Key Lead to supervise floor operations, coach Brand Reps and Stock Associates, and drive on-floor performance through superior customer experience and daily sales goals.

The role requires weekend availability, a high-energy attitude, strong communication, and a focus on fashion trends. Expect 12–16 hours weekly with peak-time hours increasing to meet business needs.

Qualifications

• High School Diploma/G.E.D. preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required. Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion knowledge

Energetic

Assertive

Initiative

Adaptability

Multi-tasking

Detail-oriented

Proactive thinking

Work ethic

Education

High School Diploma/GED preferred

Job description

Abercrombie & Fitch Co. in the United States is seeking a Part-Time Key Lead to supervise floor operations, coach Brand Reps and Stock Associates, and drive on-floor performance through superior customer experience and daily sales goals.

The role requires weekend availability, a high-energy attitude, strong communication, and a focus on fashion trends. Expect 12–16 hours weekly with peak-time hours increasing to meet business needs.