Part-Time Floor Lead: Customer Experience & Sales

Abercrombie & Fitch Spain, SL; Glendale (AZ); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Brand Affiliate Program

Training and Development

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to supervise store floor operations and coach Brand Reps and Stock Associates. You will drive customer experience and daily sales through leadership on the sales floor.

The role requires scheduling variability with 12–16 hours per week, including Saturdays, Sundays, and some holidays. Peak periods may increase hours to meet business needs.

Qualifications

• High School Diploma or GED preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required, but leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal and communication skills.
• Show knowledge of current fashion trends and be energetic, outgoing, and confident.
• Take initiative, be flexible, and stay detail-oriented.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion knowledge

Energetic & assertive

Initiative & confidence

Adaptability

Detail-oriented

Team leadership

Education

High School Diploma / GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to supervise store floor operations and coach Brand Reps and Stock Associates. You will drive customer experience and daily sales through leadership on the sales floor.

The role requires scheduling variability with 12–16 hours per week, including Saturdays, Sundays, and some holidays. Peak periods may increase hours to meet business needs.