Retail Floor Lead & Customer Experience Coach

Abercrombie & Fitch Co.; Daytona Beach (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Quarterly bonus

Merchandise discount

Career advancement

Brand affiliate

Training and development

Global team

Job summary

Abercrombie & Fitch Co. is seeking a Part-time Key Lead for our Daytona Beach store. You will act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure top-notch customer experiences and daily sales performance.

You will open and close the store, operate POS systems, fulfill omni-channel orders, and maintain visual displays. We value energetic, outgoing individuals with strong communication and teamwork skills who thrive in a fast-paced retail environment.

Qualifications

• High school diploma or GED preferred.
• 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required; experience leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Strong customer focus

Exceptional interpersonal skills

Excellent communication skills

Energetic, outgoing, assertive

Initiative and confidence

Adaptability and flexibility

Attention to detail

Ability to balance multiple tasks

Education

High School Diploma / GED preferred

Job description

Abercrombie & Fitch Co. is seeking a Part-time Key Lead for our Daytona Beach store. You will act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure top-notch customer experiences and daily sales performance.

You will open and close the store, operate POS systems, fulfill omni-channel orders, and maintain visual displays. We value energetic, outgoing individuals with strong communication and teamwork skills who thrive in a fast-paced retail environment.