Retail Financial Services Supervisor

CNG Holdings, Inc.; Bryan (TX); Presencial; USD 42.000 - 56.000; Jornada completa

Descripción de la vacante

CNG Holdings, Inc. is seeking an Assistant Store Manager to lead customer service standards and regulatory compliance across our Check N Go, Allied Cash Advance, and Cash Store brands.

You will act as a front-line brand ambassador, ensuring outstanding service and adherence to company policies while supporting store operations. Ideal candidates have strong cash handling, sales and communication skills, and the ability to multitask in an autonomous environment, with reliable transportation to

Formación

• High school diploma or equivalent.
• 1+ year of experience with sales, customer service, and/or cash handling preferred.
• Strong customer service, active listening, and verbal and written communication skills.
• Proficient in Microsoft Office programs.
• Ability to multitask, prioritize, and work autonomously.

Responsabilidades

• Serve and educate customers on products and services that meet their needs.
• Escalate issues to store manager or higher levels when necessary.
• Answer telephone inquiries and process applications or requests.
• Perform outbound customer calls in line with regulations and procedures.
• Respond professionally and clearly to customers; explain solutions and provide support.

Conocimientos

Customer service

Active listening

Verbal communication

Written communication

Multitasking

Educación

High school diploma

Herramientas

Microsoft Office

Descripción del empleo

CNG Holdings, Inc. is seeking an Assistant Store Manager to lead customer service standards and regulatory compliance across our Check N Go, Allied Cash Advance, and Cash Store brands.

You will act as a front-line brand ambassador, ensuring outstanding service and adherence to company policies while supporting store operations. Ideal candidates have strong cash handling, sales and communication skills, and the ability to multitask in an autonomous environment, with reliable transportation to