Retail Finance & Customer Experience Lead

CNG Holdings, Inc.; Madison (WI); On-site; USD 42,000 - 52,000; Full time

Job summary

Check N Go, Allied Cash Advance, and Cash Store are part of CNG Holdings, Inc. Assistant Store Managers act as front-line brand ambassadors, delivering outstanding customer service and regulatory excellence across our family of brands.

The role includes sales education, cash handling, and adherence to federal regulations in a fast-paced retail setting. Candidates should have reliable transportation and strong communication skills, especially in Wisconsin.

Qualifications

• Proven experience in sales, customer service, and/or cash handling.
• Strong customer service, active listening, and verbal/written communication skills.
• Proficiency in Microsoft Office programs.
• Ability to multitask, prioritize, and work autonomously.

Responsibilities

• Serve and educate customers on product options to meet needs.
• Escalate issues to store leadership when necessary.
• Answer inquiries and process customer applications efficiently.
• Perform outbound sales, courtesy, and collection calls per regulations.
• Handle and count currency, balances, and deposits accurately.
• Ensure compliance with federal/state regulations and company policies.

Skills

Sales

Customer Service

Cash Handling

Communication

Education

High school diploma or GED

Tools

MS Office

Job description

Check N Go, Allied Cash Advance, and Cash Store are part of CNG Holdings, Inc. Assistant Store Managers act as front-line brand ambassadors, delivering outstanding customer service and regulatory excellence across our family of brands.

The role includes sales education, cash handling, and adherence to federal regulations in a fast-paced retail setting. Candidates should have reliable transportation and strong communication skills, especially in Wisconsin.