Retail Field Ops Manager: Vendor & Stakeholder Lead

ReaderLink; Bentonville (AR); Presencial; USD 90.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Plans -Medical, Dental & 0%

Flexible Spending Accounts - Health &

Life and Accident Insurance

Vacation Pay & Paid Holidays

401(k) with Company Match

Author Events

Publisher-sponsored Book Club

Descripción de la vacante

ReaderLink is seeking a Field Operations Manager to lead Walmart field service operations, including market visits, stakeholder communication, and vendor meetings, with oversight of the RDS book service program. You will oversee field service CRM activities, monitor performance, and drive process improvements across vendors, ensuring timely issue resolution and high-store execution.

This role requires a Bachelor's in Business, strong Excel/Office skills, and the ability to communicate across all

Formación

• Bachelor's degree in Business or related field is required.
• Strong communication skills and ability to interact with all levels.
• Proficiency with Microsoft Office applications (Excel, Word, PowerPoint, Outlook).

Responsabilidades

• Oversee field service operations and monitor performance.
• Coordinate with stakeholders and vendors.
• Manage LMS field service communication and monthly billing.
• Lead issue management in CRM and ticketing.
• Drive field efficiency and SOP improvements.
• Create field-facing materials and conduct audits.

Conocimientos

Excellent communication

Office software proficiency

Team collaboration

Educación

Bachelor's degree in Business or related field

Herramientas

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Descripción del empleo

ReaderLink is seeking a Field Operations Manager to lead Walmart field service operations, including market visits, stakeholder communication, and vendor meetings, with oversight of the RDS book service program. You will oversee field service CRM activities, monitor performance, and drive process improvements across vendors, ensuring timely issue resolution and high-store execution.

This role requires a Bachelor's in Business, strong Excel/Office skills, and the ability to communicate across all