Retail Field Operations Specialist - Growth & Training Lead

Trulieve; Tallahassee (FL); Remote; USD 60,000 - 90,000; Full time

Job summary

Trulieve in Atlanta, GA / Remote + Travel is seeking a Retail Field Operations Specialist. You will support the Retail Field Operations Manager with operational procedures, systems, and nationwide business processes, across multiple states.

The role demands field visits, SME knowledge, training, SOP development, and collaboration with store teams. Travel 50-75% and flexible hours accompany a comprehensive benefits package; salary is commensurate with experience.

Qualifications

• Associate degree preferred.
• Experience in operations management, preferably in retail or customer service.
• Self-starter with deadline-driven results.
• Process improvement and documentation; attention to detail; time-management and organizational skills.
• Able to work independently in a dynamic environment with varied personalities.
• SAP and state compliance/inventory knowledge preferred.

Responsibilities

• Assist with field support and improving interdepartmental communication.
• Conduct field visits to ensure operational standards are met.
• Serve as SME for the states you support, regarding systems and regulations.
• Provide recommendations to improve operations and drive growth.
• Monitor daily productivity and suggest modifications to enhance efficiency.
• Assist with system training, SOP development, and rollout of new processes.
• Train and support Trulieve retail partners across the company.
• Identify needs and develop operational plans for training, merchandising, and store presentation.
• Participate in user acceptance testing to validate changes meets needs.
• Support store openings and prep for Grand Openings.
• Visit retail locations to ensure effective management and high sales performance.

Skills

Self-starter

Time management

Analytical thinking

Communication

Independent worker

Team collaboration

Education

Associate degree

Tools

SAP

Inventory management system

Job description

Trulieve in Atlanta, GA / Remote + Travel is seeking a Retail Field Operations Specialist. You will support the Retail Field Operations Manager with operational procedures, systems, and nationwide business processes, across multiple states.

The role demands field visits, SME knowledge, training, SOP development, and collaboration with store teams. Travel 50-75% and flexible hours accompany a comprehensive benefits package; salary is commensurate with experience.