Cannabis Retail General Manager - Lead Store Ops & Growth

FALL CREEK FARM & NURSERY; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Monthly bonuses

401(k) plan

Comprehensive benefits package

Job summary

Trulieve in Georgia is seeking a General Manager to lead store personnel, manage inventory, drive sales, and ensure regulatory compliance while delivering an exceptional customer experience.

You will oversee scheduling and training for a team of 40+ employees, maintain brand standards, handle patient issues, and collaborate with business partners to optimize daily operations. This role requires strong leadership, cash handling, and confidentiality in a fast-paced retail dispensary environment.

Qualifications

• Bachelor’s degree preferred; four years related experience and/or training or equivalent combination of education and experience
• Prior management experience, preferably in retail and/or customer service
• Must have prior cash handling experience
• Must possess the ability to train, develop and evaluate a team of 40+ employees
• Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold confidentiality and discretion
• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment, and follow safety procedures

Responsibilities

• Lead and supervise store personnel and inventory management
• Drive service standards and positive sales results
• Ensure regulatory compliance with state regulations
• Communicate and ensure compliance with all company SOPs and communicate changes to employees
• Evaluate employee performance and identify training needs
• Provide coaching, training, and development to the team
• Monitor and maintain store inventory
• Handle patient issues and escalations
• Maintain relationships with business partners
• Schedule within the labor budget to meet business needs
• Maintain confidentiality and compliance
• Perform other tasks as assigned by management

Skills

Retail management

Cash handling

Team training

Interpersonal skills

English communication

Data analysis

Confidentiality

Customer service

Education

Bachelor’s degree preferred

Job description

Trulieve in Georgia is seeking a General Manager to lead store personnel, manage inventory, drive sales, and ensure regulatory compliance while delivering an exceptional customer experience.

You will oversee scheduling and training for a team of 40+ employees, maintain brand standards, handle patient issues, and collaborate with business partners to optimize daily operations. This role requires strong leadership, cash handling, and confidentiality in a fast-paced retail dispensary environment.