Retail Experience Leader - Onsite, Community & Growth

Carhartt, Inc.; Medford, Northern (OR, KY); Hybrid; USD 26,000 - 32,000; Full time

Job summary

Carhartt, Inc. in Medford, OR is seeking an on-site Retail Store Supervisor to lead the team and deliver outstanding consumer experiences while upholding brand standards.

You will support the Store Leader with coaching, training, visual standards, and store controls, while helping to grow store revenue and maintain a safe, engaging workplace. The role requires HS diploma or GED, retail supervisory experience, strong organization and communication skills, and familiarity with POS systems and

Qualifications

• 1 year of supervisory experience in a retail environment preferred.
• Sales, customer service, merchandising, inventory control, and loss prevention.
• Knowledge in staffing, coaching, counseling, training and development.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office.

Responsibilities

• Cultivate an environment of genuine consumer connection by delivering exceptional consumer experiences that are engaging, efficient, and personalized.
• Support the Store Leader and Assistant Store Leader with telling the Carhartt story at the retail store level by executing on consumer experience program initiatives, Visual Merchandising and Visual Standards.
• Support Associate Engagement by fostering a positive, collaborative team environment where associates can bring their best to work each day.
• Support Associate development through training, coaching and feedback, ensuring positive growth throughout their associate journey.
• Support the Store Leader and Assistant Store Leader with timely and effective execution of store controls and operating standards (including policy and procedure administration) while contributing towards helping the store be profitable and providing a safe work environment.
• Communicate with Store Leader and Assistant Store Leader regarding operations data; including product information (mix, trends, needs) local competition, events, etc.
• Support revenue building strategies set by Corporate and Store Leader and monitor performance metrics to help achieve/exceed store goals.
• Assist the Store Leader and Assistant Store Leader with external partnerships and event promotions for the benefit of the store.
• Support execution of community engagement events.
• Engage with local community and support the Store Leader and Assistant Store Leader with bringing forth ideas to continue to grow brand awareness.
• Assist the Store Leader and Assistant Store Leader with recruiting and identifying potential talent for all positions.
• Ownership of individual development and professional growth.

Skills

Retail supervision

Customer service

Sales & merchandising

Communication & coaching

Team collaboration

PC skills & POS

Education

HS Diploma or GED

College degree preferred

Tools

POS Systems

Microsoft Office

Job description

Carhartt, Inc. in Medford, OR is seeking an on-site Retail Store Supervisor to lead the team and deliver outstanding consumer experiences while upholding brand standards.

You will support the Store Leader with coaching, training, visual standards, and store controls, while helping to grow store revenue and maintain a safe, engaging workplace. The role requires HS diploma or GED, retail supervisory experience, strong organization and communication skills, and familiarity with POS systems and