Retail Consumer Experience Leader

Carhartt Work in Progress; Reno (NV); On-site; USD 28,000 - 34,000; Full time

Job summary

Carhartt Work in Progress is seeking an on-site Retail Associate Leader to drive exceptional consumer experiences and lead a small team in a fast-paced store environment.

The role requires supervisory experience in retail, strong communication skills, and the ability to train and develop associates while maintaining store standards and profitability. On-site position with standard retail hours and travel up to 5% may apply.

Qualifications

• 1 year of supervisory experience in a retail environment preferred.
• Sales, customer service, merchandising, inventory control, and loss prevention.
• Knowledge in staffing, coaching, counseling, training and development.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office.

Responsibilities

• Cultivate an environment of genuine consumer connection by delivering exceptional consumer experiences that are engaging, efficient, and personalized.
• Support the Store Leader and Assistant Store Leader with telling the Carhartt story at the retail store level by executing on consumer experience program initiatives, Visual Merchandising and Visual Standards.
• Support Associate Engagement by fostering a positive, collaborative team environment where associates can bring their best to work each day.
• Support training, coaching and feedback of associates, ensuring positive growth throughout their journey.
• Support execution of store controls and operating standards while helping the store be profitable and safe.
• Communicate with Store Leader regarding operations data, product information, local competition and events.
• Support revenue building strategies and monitor performance metrics to achieve store goals.
• Assist with external partnerships and event promotions for the store.
• Support execution of community engagement events.
• Engage with local community and ideas to grow brand awareness.
• Assist with recruiting and identifying potential talent for all positions.
• Ownership of individual development and professional growth.

Skills

Supervisory experience

Sales

Customer service

Merchandising

Inventory control

Loss prevention

Staffing

Coaching

Training

Organization

Communication

Team collaboration

Education

HS Diploma or GED

College degree preferred

Tools

POS Systems

Microsoft Office

Job description

Carhartt Work in Progress is seeking an on-site Retail Associate Leader to drive exceptional consumer experiences and lead a small team in a fast-paced store environment.

The role requires supervisory experience in retail, strong communication skills, and the ability to train and develop associates while maintaining store standards and profitability. On-site position with standard retail hours and travel up to 5% may apply.