Retail Experience Leader — On-Site, Community Engagement

Carhartt, Inc.; Reno, Washington (NV, District of Columbia); On-site; USD 28,000 - 34,000; Full time

Job summary

Carhartt, Inc. in a retail location seeks an Associate to deliver exceptional consumer experiences and support store leadership. The role emphasizes coaching, training, merchandising, and maintaining store controls while building brand loyalty through community engagement and partnerships.

The successful candidate will have a HS diploma or GED, some supervisory retail experience, and strong communication and teamwork skills. On-site work with some travel may apply.

Qualifications

• High school diploma or GED required; college degree preferred.
• Supervisory experience in a retail environment is preferred.
• Experience in sales, customer service, merchandising, inventory control, and loss prevention.
• Strong organizational, prioritization, and communication skills.
• Team player with collaboration skills.
• Proficiency with POS systems and Microsoft Office.

Responsibilities

• Cultivate an environment of genuine consumer connection by delivering exceptional experiences that are engaging, efficient, and personalized at the retail level.
• Support the Store Leader with telling the Carhartt story at the storefront through consumer experience initiatives, Visual Merchandising, and Visual Standards.
• Foster a positive, collaborative team environment where associates can bring their best to work each day.
• Assist with training, coaching and feedback to promote growth throughout the associate journey.
• Help execute store controls and operating standards while contributing to profitability and safety.
• Communicate operations data; include product information, trends, local competition, and events to leadership.
• Support revenue-building strategies and monitor metrics to help achieve store goals.
• Assist with external partnerships and event promotions for store benefit.
• Support community engagement events and grow brand awareness locally.
• Assist with recruiting and identifying potential talent for all positions.
• Own development and professional growth on an ongoing basis.

Skills

Retail supervision

Sales

Customer service

Merchandising

Inventory control

Loss prevention

Staffing

Coaching

Training

Organizational skills

Communication

POS systems

Microsoft Office

Education

HS Diploma or GED

College degree preferred

Tools

POS Systems

Microsoft Office

Job description

Carhartt, Inc. in a retail location seeks an Associate to deliver exceptional consumer experiences and support store leadership. The role emphasizes coaching, training, merchandising, and maintaining store controls while building brand loyalty through community engagement and partnerships.

The successful candidate will have a HS diploma or GED, some supervisory retail experience, and strong communication and teamwork skills. On-site work with some travel may apply.