Retail Experience Lead — People & Performance

Fleet Feet Sports; Meridian (ID); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

High energy atmosphere

Advancement opportunities

Community involvement

Product discounts

Passionate team

Job summary

Fleet Feet Meridian, part of the nation's largest running retailer, is seeking an Assistant Retail Experience Manager. You will partner with the Retail Experience Manager to elevate the customer experience, lead the Outfitters team, and drive daily store operations in a fast-paced, high-energy environment.

You will recruit, onboard, schedule, coach, and coach performance, delivering training and education to Outfitters, while maintaining a collaboration-focused culture that values service and

Qualifications

• Leadership abilities with supervisory experience in retail.
• Proven ability to recruit, onboard and train staff.
• Strong communication and customer-service skills.

Responsibilities

• Support Retail Experience Manager in daily operations.
• Recruit, onboard, schedule and coach Outfitters.
• Drive performance management and training programs.
• Foster a positive, customer-centric staff culture.

Skills

Leadership

Retail experience

Customer service

Training

Scheduling

Job description

Fleet Feet Meridian, part of the nation's largest running retailer, is seeking an Assistant Retail Experience Manager. You will partner with the Retail Experience Manager to elevate the customer experience, lead the Outfitters team, and drive daily store operations in a fast-paced, high-energy environment.

You will recruit, onboard, schedule, coach, and coach performance, delivering training and education to Outfitters, while maintaining a collaboration-focused culture that values service and