Assistant Retail Manager

Fleet Feet; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

A prominent retail company in Charlotte is seeking an Assistant Retail Experience Manager to play a key leadership role in shaping store culture and energizing the sales floor. This full-time position focuses on delivering a world-class retail experience while empowering team performance through coaching and daily direction. Ideal candidates will have mid-senior-level experience in retail and a passion for developing others, driving sales, and creating exceptional customer journeys.

Qualifications

• Mid-Senior level experience in retail or customer service leadership.
• Ability to coach teams and drive performance on the sales floor.
• Passion for people, purpose, and delivering great experiences.

Responsibilities

• Shape store culture and support daily operations to deliver a world-class retail experience.
• Lead and energize the sales floor with the Operating Partner, coaching and scheduling Outfitters.
• Empower team performance through coaching, scheduling, and daily direction.

Skills

Team coaching

Leadership

Sales performance

Job description

As an Assistant Retail Experience Manager at Fleet Feet, you’ll play a key leadership role in shaping store culture, supporting daily operations, and delivering a consistent, world‑class retail experience. You’ll work closely with the Operating Partner to help lead the team, energize the sales floor, and support the growth and development of our Outfitters (Retail Sales Associates).

This hands‑on role focuses on creating an exceptional customer journey while empowering team performance through coaching, scheduling, and daily direction. If you are passionate about people, purpose, and performance, and love to lead from the floor, this is your opportunity to make a direct impact.

We want to meet you if you're a team‑minded leader who’s passionate about people, performance, and delivering great experiences.

Responsibilities

• Shape store culture and support daily operations to deliver a world‑class retail experience.
• Lead and energize the sales floor with the Operating Partner, coaching and scheduling Outfitters.
• Empower team performance through coaching, scheduling, and daily direction.

Qualifications

• Mid‑Senior level experience in retail or customer service leadership.
• Ability to coach teams and drive performance on the sales floor.
• Passion for people, purpose, and delivering great experiences.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Sales and Business Development

Industries

• Retail