Retail Experience Lead - Transform Customer Journeys

Fleet Feet; Peachtree City (GA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

401(k) with 4% Company Match

Exclusive Discounts

Professional Development

Community Engagement

Inspiring Team Culture

Full Time Benefits

Part-Time Benefits

Job summary

Fleet Feet in Peachtree City, GA, seeks an Assistant Retail Experience Manager to lead store culture, support daily operations, and deliver a world-class customer journey. You will coach the Outfitters, help with scheduling, and energize the sales floor.

If you have at least 1 year of retail leadership, flexible availability, and a passion for people, performance, and service, you will thrive on our team. Join Fleet Feet and help runners feel supported while growing professionally.

Qualifications

• 1 year of retail leadership experience in a customer-facing environment.
• Ability to coach and motivate a team.
• Strong communication and conflict resolution.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Lead store and support daily operations to ensure a consistent customer journey.
• Coach and develop Outfitters (Retail Sales Associates).
• Assist with scheduling, inventory, and floor management to energize the sales floor.
• Drive a world-class customer experience and uphold Fleet Feet’s service standards.

Skills

Retail leadership

Customer service

Coaching

Scheduling

Floor management

Communication

Job description

Fleet Feet in Peachtree City, GA, seeks an Assistant Retail Experience Manager to lead store culture, support daily operations, and deliver a world-class customer journey. You will coach the Outfitters, help with scheduling, and energize the sales floor.

If you have at least 1 year of retail leadership, flexible availability, and a passion for people, performance, and service, you will thrive on our team. Join Fleet Feet and help runners feel supported while growing professionally.