Retail Events Lead - Demo Kitchens & Field Coaching

Acosta, Inc.; Orlando (FL); On-site; USD 41,000 - 50,000; Full time

Job summary

Acosta is seeking a Retail Supervisor-Events to manage event execution in a designated location. The role includes auditing, training, and coaching Event Specialists to meet client expectations, while maintaining food safety and store standards.

The position entails recruiting and motivating a team of 10–50, coordinating event materials, and communicating with store management about upcoming events. A valid driver’s license and food safety certification are required, with bilingual ability a

Qualifications

• Associate Degree and/or Technical Diploma or one to two year’s related experience and/or training; or equivalent combination of education and experience.
• Computer Skills: Proficient with MS Office Suite.
• Certificates, Licenses, Registrations: A valid driver’s license is required; A National Registry of Food and Safety certification required within 30 days of employment if not already certified. Local Food Handlers permit if required.
• Supervisory Responsibilities: This position has direct supervisory responsibilities with approximately 10 – 50 employees.
• Work Environment: Retail Store environment. Local travel may be required.
• Language Skills: English is the primary language skill; however, bilingual skills may be required based on business necessity.

Responsibilities

• Recruit, supervise and motivate employees to deliver on our client’s expectations.
• Train Events Specialists on company processes, policies, procedures, and position responsibilities.
• Ensure quality execution by conducting audits and work-withs of Event Specialists and develop event execution skills and knowledge while ensuring Food Safety practices are maintained.
• Communicates with store management about the upcoming events and the execution of past event in their store.
• Will be the point of contact for all events being conducted in the store. Assist Event Specialist with event kits, materials and tools as needed.
• Monitor and manage expense metrics such as payroll time entries and additional expenses.
• Manage execution and overall performance of scheduled events by monitoring daily and weekly provided scorecards to ensure the highest level of on-date execution is met.
• Reschedule events as needed in a timely manner to maximize our on-date, on weekend and total execution results.
• Responsible for sharing competitive knowledge and best practices with team.
• Communicate effectively, develop and maintain a strong working relationship with field support, recruiting and client services.
• Maintain a clean, neat and orderly demo kitchen to ensure appliances are in working order and in good repair. Inspect company equipment on a regular basis to ensure proper maintenance.

Skills

Staff supervision

Recruiting

Training

Food safety knowledge

Store communication

Education

Associate Degree or Technical Diploma

1–2 years related experience

Tools

MS Office Suite

Job description

Acosta is seeking a Retail Supervisor-Events to manage event execution in a designated location. The role includes auditing, training, and coaching Event Specialists to meet client expectations, while maintaining food safety and store standards.

The position entails recruiting and motivating a team of 10–50, coordinating event materials, and communicating with store management about upcoming events. A valid driver’s license and food safety certification are required, with bilingual ability a