Retail Events Coordinator - Kids' Parties & Craft Classes

Michaels; Cambridge (MA); On-site; USD 22,000 - 26,000; Full time

Job summary

Michaels in Cambridge, MA is seeking an Event Coordinator to plan and run kids’ parties and craft events inside the store. You’ll assist customers, help them find products, and ensure a fast, friendly checkout.

Lead crafts, demonstrate projects, and manage add-ons (goody bags, balloons) while coordinating with clients and store teammates. This role requires standing and some evening or weekend hours.

Qualifications

• Energetic, enthusiastic personality.
• Ability to handle job stress and interact effectively with guests and coworkers.
• Excellent people skills.
• Experience working with children and children’s events.
• Good communication skills (written, verbal, nonverbal) and listening.
• Organizational, interpersonal, and creative problem‑solving skills.
• Retail and/or customer service experience required.

Responsibilities

• Plan and coordinate events, including children’s parties and craft classes.
• Engage clients of all ages with a fun, creative environment.
• Demonstrate crafts, lead activities, and perform face painting when needed.
• Coordinate add-ons like goody bags and balloons per standards.
• Communicate events with clients and store team members.
• Handle emails, calls, and paperwork as needed.
• Adjust plans based on client feedback.
• Ensure client satisfaction and maintain cleanliness and safety.
• Support store operations such as stocking and planograms.

Skills

Energetic personality

Customer interaction

Excellent people skills

Experience with children events

Strong communication (written, verbal,

Job description

Michaels in Cambridge, MA is seeking an Event Coordinator to plan and run kids’ parties and craft events inside the store. You’ll assist customers, help them find products, and ensure a fast, friendly checkout.

Lead crafts, demonstrate projects, and manage add-ons (goody bags, balloons) while coordinating with clients and store teammates. This role requires standing and some evening or weekend hours.