Weekend Craft Event Coordinator for Kids & Parties

Michaels Stores; Hanover (MA); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Employee discount

Job summary

Michaels Stores in Hanover, MA is seeking an Event Coordinator to plan and execute kid-friendly events and in-store experiences. You will deliver friendly customer service, help guests find items, and ensure smooth checkout and store recovery.

You’ll coordinate multiple events, engage customers of all ages, teach crafts, and manage add-ons like goody bags and balloons while maintaining safety and cleanliness standards. Retail and customer service experience preferred.

Qualifications

• Experience planning and coordinating events in a retail setting.
• Experience with children's events and activities.
• Ability to interact with guests of all ages in a friendly manner.
• Retail or customer service experience required.

Responsibilities

• Plan and coordinate multiple events including children's parties and in-store classes.
• Engage with clients of all ages to create fun, creative experiences.
• Demonstrate crafts, supervise activities, and manage add-ons like goody bags and balloons.
• Communicate event details with clients and store team members.
• Handle emails, phone calls, and paperwork; adjust plans based on feedback.
• Maintain store cleanliness, safety, and SOP adherence during events.

Skills

Event coordination

Customer service

Communication skills

Children's events

Job description

Michaels Stores in Hanover, MA is seeking an Event Coordinator to plan and execute kid-friendly events and in-store experiences. You will deliver friendly customer service, help guests find items, and ensure smooth checkout and store recovery.

You’ll coordinate multiple events, engage customers of all ages, teach crafts, and manage add-ons like goody bags and balloons while maintaining safety and cleanliness standards. Retail and customer service experience preferred.