Creative Events Lead for Kids Parties & Crafts

Michaels; Hudson (MA); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

401(k) plan with employer match

Employee Assistance Program

Medical coverage

Dental coverage

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Job summary

The Michaels Companies Inc. is hiring in-store Event Coordinators in WOR-BERLIN, MA to plan and run children’s parties and craft classes, providing a fun, safe guest experience.

You will assist customers, guide activities, manage checkouts, and support store operations with event setup and follow-up tasks. Ideal candidates bring retail or customer service experience, excellent people skills, and a passion for creating memorable experiences for guests of all ages, with the ability to multi-task

Qualifications

• Retail and/or customer service experience required.
• Must have experience working with children and children’s events.
• Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.
• Must have organizational skills, interpersonal skills, and creative problem-solving skills.

Responsibilities

• Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events.
• Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
• Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
• Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
• Communicate events with clients and store team members.
• Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
• Adjust plans and events based on client’s feedback and needs.
• Create backup or emergency plans to be executed as needed.
• Ensure client satisfaction for scheduled events.
• Uphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event.

Skills

Customer service

Event coordination

Communication

Interpersonal skills

Creativity

Organizational skills

Kids events experience

Job description

The Michaels Companies Inc. is hiring in-store Event Coordinators in WOR-BERLIN, MA to plan and run children’s parties and craft classes, providing a fun, safe guest experience.

You will assist customers, guide activities, manage checkouts, and support store operations with event setup and follow-up tasks. Ideal candidates bring retail or customer service experience, excellent people skills, and a passion for creating memorable experiences for guests of all ages, with the ability to multi-task