Retail Engagement Specialist

2020 Companies, Inc.; Lehi (UT); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

401(k)

Company device

Mileage reimbursement

Weekly pay

Job summary

2020 Companies, Inc. in Salt Lake City, UT is seeking a Retail Engagement Specialist to visit retail locations within the assigned territory and engage with merchants.

The role educates merchants on client financial services, provides on-site support, and ensures branding and materials are properly placed. Expect a Monday–Friday schedule on-site, with a starting wage of $22 per hour and a 10% monthly bonus opportunity.

Qualifications

• High school diploma or equivalent is required.
• Six months of prior sales, promotion, retail, or marketing experience.
• Excellent communications, presentation, interpersonal, and problem-solving skills.
• Reliable transportation, valid driver’s license, proof of insurance, and MVR screening.

Responsibilities

• Visit retail locations within your assigned territory and engage with merchants in a professional, relationship-focused manner.
• Introduce and educate new merchants on the client’s financial services and program benefits.
• Provide on-site support, answer questions, and address concerns to ensure merchant understanding and confidence.
• Place and maintain point-of-sale materials and branding in-store.
• Document visits and track activity using mobile tools and reporting systems.
• Work closely with leadership to ensure territory goals and coverage expectations are met.

Skills

Excellent communication

Interpersonal skills

Presentation skills

Problem-solving

Relationship-building

Education

High school diploma or equivalent

Job description

Job Overview

Position: Retail Engagement Specialist

Location: Salt Lake City, UT

Schedule: Monday – Friday

Compensation: $22 per hour plus 10% Monthly Bonus Opportunity

Key Responsibilities

• Visit retail locations within your assigned territory and engage with merchants in a professional, relationship-focused manner.
• Introduce and educate new merchants on the client’s financial services and program benefits.
• Provide on-site support, answer questions, and address concerns to ensure merchant understanding and confidence.
• Place and maintain point-of-sale materials and branding in-store.
• Document visits and track activity using mobile tools and reporting systems.
• Work closely with leadership to ensure territory goals and coverage expectations are met.

Additional Responsibilities

• Partner with the client to train and advocate client products at the retailer.
• Drive merchant awareness within your assigned territory.
• Attempt to place point-of-purchase signage on the exterior and/or interior of business.
• Advise merchants by providing information on products.
• Audit and record competitive products, promotions, merchandising displays, and merchant feedback.
• Travel to major markets and events for iconic launches to promote products.
• Contribute to team effort by assisting in launch-related activities as needed.
• Accurately track and communicate all activity to Retail Operations.
• Ensure feedback reporting is submitted in a timely manner.

Performance Expectations

• Meet or exceed quarterly visit goals.
• Meet or exceed weekly in‑store time goals.
• Visit multiple store locations on a daily and weekly basis.
• Effectively schedule store visits two weeks or more in advance.
• Effectively execute assigned activities inside each location during all visits.
• Effectively demonstrate an ability to establish and influence business relationships through merchant awareness, POP placement, and consistent productivity.
• Record and maintain appropriate documentation for each visit.

Requirements & Qualifications

• High school diploma or equivalent (or comparable experience).
• Six (6) months prior sales, promotion, retail, or marketing experience.
• Prior retail, sales, field marketing, or customer-facing experience is a plus.
• Demonstrated knowledge of products and services.
• Excellent communications, presentation, interpersonal, and problem‑solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to lift and carry up to 15 lbs. at a time.
• Ability to multi‑task in a fast‑paced, team environment.
• Ability to maintain customer confidentiality.
• Reliable transportation within the assigned territory.
• Personal vehicle, valid driver’s license, proof of insurance, and successful completion of a Motor Vehicle Record (MVR) screening.

Compensation & Benefits

• $22 per hour plus 10% monthly bonus opportunity.
• No weekend work.
• Weekly pay (DailyPay options available).
• Paid training and onboarding support.
• Mileage reimbursement and paid travel time.
• Next‑day pay options available.
• Full benefits package including medical, dental, vision, PTO, and 401(k).
• Company‑provided mobile device and materials.

Equal Employment Opportunity Statement

2020 Companies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other protected characteristics.