Retail Educator — Inspire Guests & Elevate Experience

lululemon; Friendswood (TX); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Extended health and dental benefits

Mental health plans

Paid time off

Retirement plan matching

Employee discount

Fitness & yoga classes

Parenthood top‑up

Development courses

People networks, mentorship programs

Leadership series

Job summary

lululemon is hiring an Educator to deliver world-class guest service in our retail store. You’ll educate guests on product, connect with community, and help create a welcoming environment.

You’ll move on the floor, restock, handle transactions, and participate in omnichannel programs to ensure a smooth guest experience. This role emphasizes inclusivity, teamwork, and a commitment to wellbeing, with strong growth opportunities and a supportive benefits package.

Qualifications

• Must be legally authorized to work in the country in which the store is located
• Must be 18 years of age or older
• Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
• Must have the ability to travel to assigned store with own transportation methods

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time
• Assess guests’ needs to provide customized, effective purchase and return solutions and support
• Provide technical product education by articulating the value and benefit of the product
• Facilitate a seamless end‑to‑end guest experience by conducting accurate and timely guest transactions and executing market‑relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs
• Receive guest feedback and partner with store leadership to take appropriate action and "make it right" for guests
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests
• Establish supportive and productive relationships with all team members
• Collaborate with team members to ensure optimal guest experience and support store operations
• Perform product presentation tasks (e.g., restock or add depleted items to the floor) according to company standards
• Use in‑store technology to support store operations and provide positive guest experiences
• Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store
• Understand and adhere to people safety policies and procedures to maintain a safe work environment
• Perform work in accordance with applicable policies, procedures, and laws or regulations

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self‑Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma or equivalent

Job description

lululemon is hiring an Educator to deliver world-class guest service in our retail store. You’ll educate guests on product, connect with community, and help create a welcoming environment.

You’ll move on the floor, restock, handle transactions, and participate in omnichannel programs to ensure a smooth guest experience. This role emphasizes inclusivity, teamwork, and a commitment to wellbeing, with strong growth opportunities and a supportive benefits package.