Retail Educator: World‑Class Guest Experience

Lululemon Athletica; Westport (CT); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

Mentorship programs

Job summary

lululemon is seeking an Educator who delivers world-class guest experiences in our store environment. You will educate guests on product performance, engage with the community, and support store operations with a positive, inclusive attitude.

You will contribute to a collaborative team, move across the floor to assist guests, and participate in omnichannel programs while upholding our standards for safety and customer service.

Qualifications

• Must be legally authorized to work in the country of the store location.
• Willing to work flexible schedule including evenings, weekends, and holidays.
• Ability to travel to assigned store with own transportation (where applicable).

Responsibilities

• Interact with guests to ensure a great guest experience.
• Assess guests' needs and provide customized purchase/return solutions.
• Provide technical product education and explain product value and benefits.
• Facilitate seamless guest transactions and omnichannel programs.
• Move dynamically on the floor to engage with guests and store needs.
• Receive guest feedback and collaborate with leadership to address issues.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma / GED / equivalent

Job description

lululemon is seeking an Educator who delivers world-class guest experiences in our store environment. You will educate guests on product performance, engage with the community, and support store operations with a positive, inclusive attitude.

You will contribute to a collaborative team, move across the floor to assist guests, and participate in omnichannel programs while upholding our standards for safety and customer service.