Overview
Retail Display Installer – Technology
Work Location: Market - SS - AK - Fairbanks. Travel up to 90 miles from home, on average. Paid drive time & mileage reimbursement. Schedule: Work Monday–Friday. Weekends are not required!
We are seeking a reliable, detail-oriented, and self‑motivated Field Service Representative to join our team and represent leading brands such as Dell, Intel, Dyson, Google, and HP.
Responsibilities
- Installing and updating sales floor fixtures and endcaps
- Performing build‑outs, resets, and display repairs
- Following plan‑ograms and client‑specific directives
- Responding and maintaining consistent communication with field services management within 24hours of contact
- Keeping availability updated and accurate
- Fully completing all assigned jobs on or before scheduled end dates
- Completing necessary forms, images, and surveys associated with each job before leaving the site
- Maintaining and updating displays according to planograms/client requests
- Conducting break‑fix repairs to ensure displays and fixtures are fully functional
- Participating in early morning installations and installations involving a team of 2+ people and providing solution feedback
- Managing virtual software and ensuring successful execution of related tasks and timelines
- Assisting other team members as needed
- Submitting timetables and timecards on time, reporting anomalies daily with needed corrections
- Participating in training and certification programs
- Accurately tracking, recording, and communicating activity via designated systems/workflows
- Working independently in a fast‑paced environment
- Available for weekend assignments as needed
- Accepting and scheduling all assigned jobs within 48hours of receipt
- Executing all directives fully and completely
- Working closely with the shared services team to ensure goals, identify improvement opportunities, and drive solutions
- Building and maintaining strong relationships with internal teams, clients, retailers, and field representatives
- Demonstrating professionalism, effective communication, and strong leadership while representing the company
- Ensuring customer and client satisfaction is met and continually improved based on shared service field KPIs
Qualities & Qualifications
- Age / Eligibility: Must be 18 or older (due to insurance requirements)
- Availability: Flexible Monday through Friday, weekend and holiday availability as needed, early morning and late‑night availability as needed. Minimum of 20 hours of fieldwork within a rolling 30‑day period.
- Physical Abilities: Able to climb a ladder up to 10 feet; safely lift and carry up to 60lbs; kneel, walk, crouch, bend over, handle/grasp, and reach overhead.
- Adaptability: Ability to adjust to the ever‑changing variety of tasks and work environments.
- Communication Skills: Effective communication via phone, text, and email; use a smartphone for clocking, uploading photos, downloading applications, and connecting to the internet; respond within 24hours of management contact.
- Education: High school diploma or equivalent typically required; previous retail or merchandising experience beneficial.
- Experience Preferred: Installation and merchandising experience; proficiency with hand and power tools; ability to follow planogram (POG) directives.
- Technology: Own Android or Apple mobile device to upload photos and data; navigate communication platforms and applications independently.
- Training: Must complete all training assignments and tasks within the designated time frame; work collaboratively and autonomously.
- Transportation: Reliable transportation, valid driver’s license, proof of insurance; willing to travel up to 90 miles from home per assignment/shift/daily.
- Leadership & Communication: Superior leadership skills; strong professional communication and presentation; make sound decisions, show good judgment, problem‑solve effectively; excellent time‑management and reporting skills.
Benefits
- Hourly pay starting at $22.00 per hour, based on experience and location.
- Next‑day pay on demand with DailyPay.
- Paid drive time and mileage reimbursement.
- Paid training.
- Flexible self‑scheduling options and fixed shifts based on availability.
Equal Opportunity Statement
2020 Companies is a committed equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.