Retail Display Installer – Technology

2020 Companies, Inc.; Buffalo (NY); Hybrid; USD 36,000 - 40,000; Full time

Benefits offered by this job

Paid drive time and mileage reimbursement

Flexible self-scheduling options

Next-day pay with DailyPay

Paid training

Job summary

2020 Companies, Inc. is in search of a Field Service Representative in Buffalo, NY, to install and update retail displays. This role involves traveling up to 90 miles from home, with paid drive time and flexible scheduling from Monday to Friday.

Ideal candidates will have strong communication skills and prior retail experience. Benefits include $18.00 per hour, next-day pay with DailyPay, and paid training. Join us to represent leading brands like Dell and Intel!

Qualifications

• Must be 18 or older and authorized to work in the United States.
• Flexible availability, including weekends and holidays.
• Ability to climb a ladder up to 10 feet and carry up to 60 lbs.

Responsibilities

• Install and update sales floor fixtures and endcaps.
• Execute job tasks accurately, adhering to timelines.
• Maintain strong relationships with clients and team members.

Skills

Effective communication skills

Ability to follow planogram directives

Installation and merchandising experience

Physical ability to lift up to 60 lbs

Education

High school diploma or equivalent

Tools

Hand and power tools

Android or Apple mobile device

Job description

Job Details

Job Type: Per Required Need
Work Location: Market - SS - NY - Buffalo

Overview

Retail Display Installer – Technology

Location: Travel up to 90 miles from home on average. Paid drive time & mileage reimbursement. Schedule: Work Monday–Friday, weekends are not required.

2020 Companies seeks a reliable, detail-oriented, and self‑motivated Field Service Representative to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP. In this role, you’ll execute a wide range of in‑store tasks, including:

• Installing and updating sales floor fixtures and endcaps
• Performing build‑outs, resets, and display repairs
• Following planograms and client‑specific directives

Key Responsibilities

Respond and remain responsible for consistent communication with field services management quickly (within 24 hours of contact). Represent the company by keeping availability updated and accurate. Fully complete all assigned jobs on or before scheduled end dates.

• Installing and building displays, end caps, and fixturing.
• Complete necessary forms/images/surveys associated with each job/assignment before leaving the job site.
• Maintaining and updating displays according to planograms/client requests.
• Conduct break‑fix repairs to ensure displays and fixtures are fully functional.
• Participate in early morning installations and installations involving a team of 2+ people and provide solution feedback.
• Manage virtual software and ensure successful execution of related tasks and timelines.
• Contribute to the team’s success by assisting other members as needed.
• Adhere to timelines associated with accurate timecard submission; report anomalies daily with needed corrections.
• Work independently in a fast‑paced environment.
• Participate and complete training and certification programs.
• Accurately track, record, and communicate activity via designated systems/workflows.
• Available for weekend assignments as needed.

Scheduling & Planning: Your hours and locations may vary week to week, including occasional weekends; early morning hours are possible, and/or holidays based on store/client requirements. Accept and schedule all assigned jobs within 48 hours of receipt.

Project Execution: Follow all directives as provided, executing fully and completely. Work closely within the shared services team to ensure goals, identify opportunities for improvement, communicate and drive solutions while ensuring operational efficiencies.

Relationship Development: Build and maintain strong relationships within the shared services team, local/regional markets, clients, retailers, and other stakeholders.

Leadership & Cross‑functional Work: Demonstrate professionalism, effective communication skills, and strong leadership abilities while representing the company.

Customer & Client Satisfaction: Ensure customer and client satisfaction is met and continually improved upon according to established shared service field KPIs as determined by field management.

Qualifications

• Age / Eligibility: Must be 18 or older and authorized to work in the United States.
• Availability: Flexible availability Monday–Friday; weekend and holiday availability as needed. Early morning and late‑night availability as needed. Maintain a minimum of 20 hours of fieldwork within a rolling 30‑day period.
• Physical Abilities: Climb a ladder up to 10 feet. Safely lift and carry up to 60 lbs. Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead.
• Adaptability: Ability to adjust to the ever‑changing variety of tasks and work environments.
• Communication Skills: Effective communication via phone, text, and email; use a smartphone for clocking, photos, and internet.
• Education: High school diploma or equivalent required; previous retail or merchandising experience beneficial.
• Experience: Installation and merchandising experience preferred; proficiency with hand and power tools; ability to follow planogram (POG) directives.
• Technology: Own an Android or Apple mobile device for uploading photos and data; navigate communication platforms and applications independently.
• Training: Must complete all training assignments and tasks within the designated time frame.
• Transportation and Travel: Reliable transportation; valid driver’s license and proof of insurance; willingness to travel up to 90 miles from home per assignment.
• Leadership & Communication: Superior leadership skills, strong professional communication, presentation skills, sound judgment, problem‑solving.

Benefits

• Compensation: $18.00 per hour.
• Next‑day pay on demand with DailyPay.
• Paid drive time and mileage reimbursement.
• Paid training.
• Flexible self‑scheduling options and fixed shifts based on availability.
• Maintain a minimum of 20 hours of fieldwork within a rolling 30‑day period.
• Variety of projects and clients.

Equal Employment Opportunity Statement

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.