Retail Department Manager & Sales Coach

Cavender's; Orange Park (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

Cavender’s Department Manager oversees the store's department operations, coaching associates and leading training to achieve sales goals while maintaining brand standards. The role includes opening/closing duties, handling customer issues, and enforcing loss prevention measures.

The position requires strong leadership, customer service focus, and adherence to company policies, supporting a safe, profitable store environment.

Qualifications

• Proven ability to sell product and manage a retail department.
• Drive results, develop talent, excel in customer service and sound decision making.
• Read English and stay productive during shifts.

Responsibilities

• Support Cavender’s Culture and drive Mission, Vision, and Values.
• Lead training of store associates on sales techniques and product knowledge.
• Open and close store as directed and supervise associates.
• Address customer complaints and handle returns/exchanges.
• Monitor department performance and contribute to store goals for sales and payroll.
• Ensure store looks clean and aligned with company standards.

Skills

Retail management

Sales leadership

Customer service

Team supervision

Loss prevention

POS systems

Education

High school diploma or equivalent

Tools

POS software

Cash handling

Job description

Cavender’s Department Manager oversees the store's department operations, coaching associates and leading training to achieve sales goals while maintaining brand standards. The role includes opening/closing duties, handling customer issues, and enforcing loss prevention measures.

The position requires strong leadership, customer service focus, and adherence to company policies, supporting a safe, profitable store environment.