Retail Department Lead & Sales Coach

Cavender's; Alpharetta (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Cavender’s is seeking a Department Manager to join the Store Management Team. You will supervise the department, coach associates, and stay involved in sales while meeting department and store goals. Maintain cleanliness and alignment with company standards, promote safety, and support loss prevention.

Lead training and drive customer service excellence to boost performance store-wide. You will oversee open/close duties, handle escalated customer issues, and coordinate staffing to optimize sales

Qualifications

• Proven ability to sell product and manage a retail department.
• Drive results, develop talent, excel in customer service, and exercise sound judgment.
• Able to comprehend instructions, read English, and stay productive during shifts.

Responsibilities

• Lead and supervise department staff to deliver Best of the WEST customer service and drive sales.
• Coach associates on sales techniques and product knowledge; train team members.
• Open/close store as directed and manage timecard accuracy and attendance.

Skills

Retail leadership

Sales driven

Staff coaching

Customer service

Time management

Job description

Cavender’s is seeking a Department Manager to join the Store Management Team. You will supervise the department, coach associates, and stay involved in sales while meeting department and store goals. Maintain cleanliness and alignment with company standards, promote safety, and support loss prevention.

Lead training and drive customer service excellence to boost performance store-wide. You will oversee open/close duties, handle escalated customer issues, and coordinate staffing to optimize sales