Retail Department Manager - Lead Teams & Drive Sales

Uncharted; Hingham (MA); Hybrid; USD 26,000 - 34,000; Full time

Job summary

The Paper Store in Hingham, MA is seeking a Department Manager to lead a high-performing team and deliver exceptional customer service. You will drive sales, train teammates, and model the company’s GUEST service standards while upholding visual presentation and policy compliance.

Ideal candidates bring retail leadership experience, strong communication, and the ability to motivate staff to achieve daily and seasonal goals in a fast-paced store environment.

Qualifications

• Experience in specialty retail is preferred.
• Ability to multitask and manage priorities.
• Strong leadership and communication skills.

Responsibilities

• Lead store operations and ensure exceptional customer service.
• Train and coach staff, motivate teams to meet sales goals.
• Open and close the store and manage POS transactions.
• Maintain visual standards and store presentation.
• Ensure compliance with policies and safety procedures.

Skills

Customer service excellence

Team leadership

Adaptability

Communication

Tools

Microsoft Office

POS Systems

Job description

The Paper Store in Hingham, MA is seeking a Department Manager to lead a high-performing team and deliver exceptional customer service. You will drive sales, train teammates, and model the company’s GUEST service standards while upholding visual presentation and policy compliance.

Ideal candidates bring retail leadership experience, strong communication, and the ability to motivate staff to achieve daily and seasonal goals in a fast-paced store environment.