Retail Department Manager - Customer Experience Leader

The Paper Store; Westbrook (ME); On-site; USD 45,000 - 65,000; Full time

Job summary

The Paper Store in Westbrook, ME, is searching for a Department Manager. The role involves delivering world-class service, achieving sales goals, and leading a dedicated team in a fast-paced retail environment.

Responsibilities include training staff, managing store operations, and driving customer loyalty.

Ideal candidates will have previous retail experience and the ability to lead effectively. Flexibility in scheduling and strong problem-solving skills are essential. Join us in creating an enjoyable shopping experience!

Qualifications

• Previous experience in specialty retail is preferred.
• Ability to multi-task while remaining attentive to customers.
• Proficient in using Microsoft Office and POS systems.
• Work a flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Model the G.U.E.S.T. service approach to deliver world-class service.
• Lead and inspire the team through positive feedback.
• Perform management functions including opening and closing the store.
• Champion new product launches and maintain awareness of promotions.

Skills

Customer service

Multi-tasking

Leadership

Problem-solving

Tools

Microsoft Office

POS systems

Job description

The Paper Store in Westbrook, ME, is searching for a Department Manager. The role involves delivering world-class service, achieving sales goals, and leading a dedicated team in a fast-paced retail environment.

Responsibilities include training staff, managing store operations, and driving customer loyalty.

Ideal candidates will have previous retail experience and the ability to lead effectively. Flexibility in scheduling and strong problem-solving skills are essential. Join us in creating an enjoyable shopping experience!