Department Leader: Inspire Teams, Elevate Service & Sales

The Paper Store, Inc.; Hingham (MA); Sur place; USD 60 000 - 80 000; Plein temps

Résumé du poste

The Paper Store, Inc. seeks a Department Manager in Massachusetts to lead a high-performing team and deliver exceptional customer service. You will train staff, manage payroll within budget, and maintain visual standards while driving sales and store performance.

Responsibilities include coaching, promotions execution, POS operations, and collaboration with district and corporate teams. Candidates should excel in leadership, selling skills, and merchandising within a fast-paced specialty retail

Qualifications

• Proven ability to lead and motivate a team.
• Experience in specialty retail preferred.
• Proficient with POS systems and Microsoft Office.
• Excellent communication and customer service skills.

Responsabilités

• Greet customers warmly and deliver World Class Service.
• Understand customer needs with open-ended questions.
• Explain features and benefits with in-depth product knowledge.
• Suggest additional items using effective selling techniques.
• Lead and coach a high-performing department team.
• Train staff in all areas of the store.
• Maintain visual presentation standards and promotions.
• Manage payroll within budget and control store expenses.
• Open and close the store and handle POS operations.
• Ensure compliance with company policies and safety procedures.
• Coordinate with district managers and corporate partners.
• Assist with store openings, remodels, and events.

Connaissances

Team Leadership

Customer Service

Staff Training

Sales Techniques

POS Systems

Microsoft Office

Communication Skills

Inventory & Merchandising

Outils

POS Systems

Microsoft Office

Description du poste

The Paper Store, Inc. seeks a Department Manager in Massachusetts to lead a high-performing team and deliver exceptional customer service. You will train staff, manage payroll within budget, and maintain visual standards while driving sales and store performance.

Responsibilities include coaching, promotions execution, POS operations, and collaboration with district and corporate teams. Candidates should excel in leadership, selling skills, and merchandising within a fast-paced specialty retail