Retail Department Manager

IKEA; Woodbridge (VA); Presencial; USD 76.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Parental leave

Co-worker discount

Health benefits

Retirement plan

Descripción de la vacante

IKEA in Woodbridge, VA is seeking a Retail Department Manager to lead the core department in delivering a welcoming, efficient shopping experience and strong sales performance.

You will coach co-workers, plan staffing, collaborate with internal partners, and ensure appropriate stock and product ranges to meet customer needs.

This salaried role requires open availability and aligns with IKEA values, offering comprehensive benefits and opportunities for growth.

Formación

• 5 years of experience managing, leading and coaching teams.
• Experience in retail, customer-oriented business.
• Experience with active selling, based on understanding of customer needs.
• Experience in vendor relationship management.

Responsabilidades

• Maximize sales and profitability by prioritizing top-selling products and managing stock.
• Oversee recruitment, onboarding, and development of co-workers with succession plans.
• Manage resources, co-worker relations, and performance.
• Maintain well-stocked, organized core area shops and product range.
• Collaborate with matrix partners to optimize sales and department goals.
• Implement department action plans and ensure goals are met.
• Ensure team knowledge of IKEA services to provide excellent customer experiences.
• Monitor competition and share insights with partners.
• Support IKEA culture and diversity.
• This profile covers Living Rooms, Bedrooms, Kitchens & Activities.

Conocimientos

Leadership experience

Retail experience

Active selling

Vendor management

Descripción del empleo

Why we will love you

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

As a Retail Department Manager, optimizing the IKEA shopping experience to secure satisfied customers and increase sales, you will:

• Maximize sales and profitability in the core area by prioritizing top-selling products, managing overstock and out-of-stock items, and addressing customer feedback.
• Oversee the selection, onboarding, and development of co-workers, ensuring individual development plans are in place for succession.
• Manages resource planning, co-worker relations, and performance, while delegating responsibilities.
• Maintain the core area shops, ensuring they are well-stocked, organized, and consistently present the IKEA product range to inspire and satisfy customers.
• Collaborate with matrix partners, such as other Shopkeepers, Visual Merchandising Manager, Interior Design Manager, and Logistics Partners to optimize sales and achieve department goals aligned with country priorities.
• Implement and communicate the department's Home Furnishing Business (HFB) action plan and ensure department goals are met.
• Ensure the team has the correct knowledge and product range in the department and the IKEA services (including remote planning) so they can provide an excellent customer shopping experience.
• Monitor the competition, taking appropriate actions and communicating insights to matrix partners in the Service Office.
• Contributes to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.
• This job profile applies to the following core areas of the business: Living Rooms, Bedrooms, Kitchens & Activities.

Together as a team

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

JOB TYPE

Salaried Exempt

BENEFITS ELIGIBLE

Yes

HOURS

Open Availability Required Monday-Sunday including holidays, nights and weekends.

Salary pay range

$76,494 - $109,769

Benefits

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rxplans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.

Qualifications

5 years of experience:

• Experience managing, leading and coaching teams.
• Experience working in a retail, customer-oriented business.
• Experience with active selling, based on an understanding of customer needs.
• Experience in vendor relationship management.

Requirements

• Physical Demands: Lifting, Pushing/Pulling, Sliding/Transferring and Carrying Occasionally (1-25lbs).