Retail Department Leader — Coaching & Sales Growth

Colonial Group; Indianapolis (IN); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Competitive wages

Commission incentive

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Von Maur seeks a Department Manager to steer a busy department in our Indianapolis store, driving growth through strong customer relationships and merchandising leadership. You will coach associates, set sales goals, and ensure exceptional service while managing day-to-day operations in a fast-paced retail environment.

The role emphasizes team development, performance feedback, and problem-solving to meet department targets.

Responsibilities

• Motivate associates to deliver outstanding customer service– train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

Job description

Von Maur seeks a Department Manager to steer a busy department in our Indianapolis store, driving growth through strong customer relationships and merchandising leadership. You will coach associates, set sales goals, and ensure exceptional service while managing day-to-day operations in a fast-paced retail environment.

The role emphasizes team development, performance feedback, and problem-solving to meet department targets.