Retail Department Manager — Lead, Coach & Earn Commission

Colonial Group; Olathe (KS); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Commission incentive

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Internal promotion opportunities

Job summary

Von Maur is seeking a Department Manager to lead and develop a team while driving department growth and delivering exceptional customer experiences. You will motivate associates, train and coach by example, and build relationships to grow the department business.

You’ll be responsible for executing duties of a sales associate, meeting sales and account goals, and providing actionable feedback to improve service quality. Availability for day, evening, and weekend shifts is required.

Responsibilities

• Motivate associates to deliver outstanding customer service– train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

Job description

Von Maur is seeking a Department Manager to lead and develop a team while driving department growth and delivering exceptional customer experiences. You will motivate associates, train and coach by example, and build relationships to grow the department business.

You’ll be responsible for executing duties of a sales associate, meeting sales and account goals, and providing actionable feedback to improve service quality. Availability for day, evening, and weekend shifts is required.