Department Manager: Sales, Service & Growth Leader

Von Maur, Inc.; Ann Arbor (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Commission incentive

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Von Maur can be your next step in a Department Manager role, driving growth by building relationships, optimizing merchandising, and developing associates to deliver top-tier customer experiences.

You’ll motivate and coach teams, develop internal relationships to grow department business, and meet sales goals while providing exceptional service in a dynamic retail environment. This full-time position emphasizes internal promotion and strong benefits.

Responsibilities

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

Job description

Von Maur can be your next step in a Department Manager role, driving growth by building relationships, optimizing merchandising, and developing associates to deliver top-tier customer experiences.

You’ll motivate and coach teams, develop internal relationships to grow department business, and meet sales goals while providing exceptional service in a dynamic retail environment. This full-time position emphasizes internal promotion and strong benefits.