Store Department Lead — Leadership, Sales & Visuals

H&M; Orland Park (IL); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Staff discount

Health coverage

401K

Commuter benefits

Job summary

H&M is seeking a Department Manager to lead a store team in Orland Park, IL. You will drive an exceptional customer experience, maintain visual standards, and implement commercial plans to boost sales and profits.

You will recruit, onboard, and develop staff, manage schedules, and ensure daily operations run smoothly. This role emphasizes leadership, collaboration, and a strong customer focus within a fast-paced retail environment.

Qualifications

• Strong leadership and ability to guide a team.
• Ambitious with strong communication skills.
• Analytical, numbers-driven and customer-centric.

Responsibilities

• Oversee omni customer experience and visual standards across the store.
• Analyze sales, set budgets and develop plans to optimize results and profits.
• Recruit, onboard and develop store team; conduct performance evaluations.
• Open and close store; manage day-to-day operations and procedures.
• Collaborate with Visual Merchandiser; implement in-store tech and OMNI services.

Job description

H&M is seeking a Department Manager to lead a store team in Orland Park, IL. You will drive an exceptional customer experience, maintain visual standards, and implement commercial plans to boost sales and profits.

You will recruit, onboard, and develop staff, manage schedules, and ensure daily operations run smoothly. This role emphasizes leadership, collaboration, and a strong customer focus within a fast-paced retail environment.