Retail Customer Success Specialist

AlphaGraphics - US857; Reisterstown (MD); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Compensation

Flexible Scheduling

Career path development

Collaborative work environment

Job summary

AlphaGraphics - US857, located in Reisterstown, Maryland, is seeking a full-time Retail Customer Service Representative (CSR). The role focuses on establishing positive relationships with customers, ensuring their needs are met, and serving as an internal representative to deliver expertise in our products and services.

The successful candidate will have strong communication skills and a desire to help customers, contributing to the success of our vibrant team.

Competitive compensation and flexible scheduling are among the perks offered.

Qualifications

• Experience conducting customer needs assessments and evaluating customer satisfaction.
• Strong written and verbal communication skills.
• Ability to effectively build relationships with customers and teammates.

Responsibilities

• Serve as the primary internal representative of the organization.
• Convey to the customer our expertise in products and services.
• Communicate customer requirements to the support team.

Skills

Customer needs assessments

Relationship building

Strong communication skills

Critical thinking

Job description

AlphaGraphics - US857, located in Reisterstown, Maryland, is seeking a full-time Retail Customer Service Representative (CSR). The role focuses on establishing positive relationships with customers, ensuring their needs are met, and serving as an internal representative to deliver expertise in our products and services.

The successful candidate will have strong communication skills and a desire to help customers, contributing to the success of our vibrant team.

Competitive compensation and flexible scheduling are among the perks offered.